We appreciate patient feedback on all the services we provide and if there is a problem we operate an in-house complaints procedure to try to resolve it as quickly and efficiently as possible. In the first instance please speak to any of our staff who will do their best to resolve problems as they arise. We find we can deal with most issues by this means but if not, a leaflet describing our complaints procedure is available at reception.
Any serious complaints should be put in writing to the practice manager.