Heathlane Medical Centre Patient Participation Group
The Health Centre is keen to expand our Patient Participation Group, so why not come along to discuss your ideas and hear about planned changes.
At our last meeting on the 1 Feb 2012 we discussed the results of our latest Patient Satisfaction Survey and came up with ideas on how we could improve our scores. The results and our action plan can be viewed by clicking on the 'Results and Plans' tab.
If you have any queries about the Patient Participation Group or would like to join, then please contact Sam Connor on 0844 773304.
Future discussion topics at the meetings will include:
- Reviews of our patient surveys
- An update on planned changes at the health centre
- Ideas for the development of the group – what would you like to see your patient participation group doing?
- Any other ideas you want to bring along about how you’d like to see the service develop and how you think patients might be involved.
If you would like to get involved but can't attend a meeting we are also forming a 'virtual group' where we can send you details of the meeting topics and any relevant papers (eg the survey results) and you can feed your comments back on line. Please let Sam know if you are interested in joining this virtual group or contact us by the email link on the "contact us" button.