This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Patient Services Update: We have recently launched Patient Services in replace of 'Reception'.  We have reviewed and updated our customer service techniques in order for our patients to recieve the best service possible.  

Website Update: We have also updated our website to improve accessibility and ease of use.  Please see 'latest news' on the right hand tab, for more information of new updates within the practice.  


Welcome to the Heath Lane Medical Centre Website   



Through this website we hope to improve our services to all our patients and enable them to find information easily and quickly.  You can order repeat prescriptions online, book an appointment, register as a new patient, cancel existing appointments, change your name and address and much more.

Heath Lane Medical Centre was opened in 1995 and there is extensive car parking with easy access for the disabled. On the ground floor there are five consulting rooms, three practice nurse rooms, a treatment room and a minor surgery room as well as rooms for the Counsellor and Phlebotomist. Baby changing facilities and a disabled person’s toilet are sited off the large waiting area.  For our patient's convenience we have an independently run pharmacy on site.


New Improved Access

The surgery is open from 8am - 6.30pm Monday to Friday.  You can book a routine doctor appointment up to 2 weeks ahead and a nurse appointment up to 3 months ahead.

Also Western Cheshire have set up an evening and weekend pre-bookable GP surgery called Extended Hours at The Countess of Chester Healthpark in the 1829 building (signposted from the entrance of the Hospital).  You can book a routine appointment with a doctor or nurse up to 2 weeks in advance.  The clinics run between 6.30pm and 8pm on weekdays and 10am - 3 pm on a Saturday and Sunday.  This service should be useful for patients who work and find it difficult to attend the surgery during the day.   Leaflets about the service are available in the surgery. Telephone 01244 385422 to make an appointment.

New Online Appointment Booking Service 

You are now able to book routine GP appointments online.  In order to book these appointments you must first register.  To do this please phone Patient Services on 01244 563105.  Please note - for urgent 'on the day' appointments you must ring the surgery as these cannot be booked on line.

Minor Injuries 

Patients with minor injuries such as cuts, sprains, strains, bites, stings, minor accidents etc should attend the Accident and Emergency Urgent Care Centre at the Countess of Chester hospital and not their GP surgery.  If you are unsure please contact NHS111 who will advise you appropriately, to do this simply dial '111' on your keypad. 

Transfering Your Electronic Health Record

GP2GP is the technology that transfers your electronic health record directly and securely from your previous GP when you register at this practice.  When patients move practices, paper medical records can take weeks to arrive but GP2GP transfers are faster, more reliable and more secure than the existing paper-based method of transferring patient records.

For further information please click on the following link: 

Electronic Record Transfer 

Out of Hours Service

If you need urgent medical attention when the surgery is closed please call the Out of Hours service on 01244 385 300.  For genuine emergencies dial 999.

(Site updated 30/07/2015)
Order your repeat medicationsPatient SurveyCancel your appointmentUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website